Privacy Guidelines

Welcome to our Data Privacy Guidelines, where we elaborate on our protocols and practices governing the acquisition, utilisation, and disclosure of your information when engaging with our services. It elucidates your privacy entitlements and outlines the legal safeguards in place for your protection.

Collection and Utilisation of Data

The specifics of the personal information we request, and the reasons prompting such requests, will be transparently communicated when you are prompted to provide personal information.

In the event of direct communication with us, additional details such as your name, email address, phone number, message content, attachments, and any other information you opt to share may be received.

We employ your personal data to furnish and enhance our services. By utilising our services, you explicitly consent to the compilation and utilisation of information in adherence to these Data Privacy Guidelines.

Acquisition and Application of Your Personal Data

Personal Data: While engaged with our services, we may request specific personally identifiable information to facilitate communication and identification.

This may encompass, but is not confined to: email address, first and last name, 

Usage Data: Automated collection of Usage Data occurs during service utilisation. This encompasses your device's Internet Protocol address (e.g., IP address), browser type, version, visited pages, visit date and time, duration on pages, unique device identifiers, and other diagnostic data.

Accessing our services through a mobile device may result in the automatic collection of additional information, such as mobile device type, unique ID, mobile device IP address, mobile operating system, mobile internet browser type, unique device identifiers, and other diagnostic data.

Information sent by your browser during service visits or mobile device access may also be collected.

Technological Tracking and Cookies

We employ Cookies and analogous tracking technologies like beacons, tags, and scripts to monitor service activity, store pertinent information, and enhance service performance. For comprehensive details on the cookies used and your preferences concerning cookies, please consult our Cookies Policy.

Utilisation of Your Personal Information

Our organisation, Vozani Limited, may employ Personal Data for various purposes, including but not limited to:

Service Provision and Maintenance: To provide and sustain our services, encompassing the monitoring of service usage.

Communication: To contact you through email, telephone calls, SMS, or equivalent electronic means for updates or informative communications pertaining to service functionalities, including security updates, when deemed necessary or reasonable for their execution.

Request Management: To handle and oversee your requests directed to us.

Business Transfers: Evaluation and execution of mergers, divestitures, restructurings, reorganisations, dissolutions, or other transactions involving the sale or transfer of some or all of our assets. This may occur as part of a going concern or within the context of bankruptcy, liquidation, or similar proceedings, where Personal Data about our service users is among the assets transferred.

Other Purposes: Utilisation of your information for data analysis, identification of usage trends, assessment of promotional campaign effectiveness, and continuous evaluation and improvement of our services, products, marketing, and overall user experience.

Retention and Sharing of Your Personal Information

Your personal information may be shared in the following scenarios:

Sharing your personal information with service providers to monitor and analyse service usage and to facilitate communication with you.

Sharing or transferring your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or part of our business to another company.

Disclosure of your personal information for any other purpose with your explicit consent.

Our organisation, Vozani Limited, will retain your Personal Data only for the duration necessary to fulfil the purposes outlined in this Privacy Policy. We will also retain and utilise your Personal Data as required to comply with legal obligations, resolve disputes, and enforce our legal agreements and policies.

Additionally, Usage Data will be retained for internal analysis purposes. While Usage Data is generally held for a shorter period, exceptions may arise when it is used to enhance security, improve service functionality, or when legal obligations mandate longer retention periods.

Transfer of Your Personal Data

In certain circumstances, your information may be transferred to locations outside your state, province, country, or other governmental jurisdiction. Your submission of information following your agreement to this Privacy Policy signifies your consent to such transfers. Vozani Limited is committed to taking all necessary steps to ensure the secure treatment of your data in accordance with this Privacy Policy, with no transfers occurring unless adequate controls, including data and personal information security, are in place.

Revelation of Your Personal Data

In the event of Vozani Limited being engaged in a merger, acquisition, or asset sale, the transfer of Your Personal Data may occur. We commit to notifying you before any such transfer takes place, ensuring that your Personal Data remains subject to a Privacy Policy consistent with your expectations.

Under specific circumstances, Vozani Limited may find itself obligated to disclose Your Personal Data, compelled by law or in response to valid requests from public authorities such as a court or government agency.

Vozani Limited may disclose Your Personal Data in the good faith belief that such action is essential to: comply with a legal obligation, safeguard and defend the rights or property of Vozani Limited, prevent or investigate potential wrongdoing in connection with the Service, ensure the personal safety of Service Users or the public, protect against legal liability and security of Your Personal Data.

While We prioritise the security of Your Personal Data, it's crucial to recognize that no method of transmission over the Internet or electronic storage is entirely secure. Despite our commitment to using commercially acceptable means for protection, we cannot guarantee absolute security.

Updates to this Policy

Our Privacy Policy may undergo periodic updates, and We will notify You of any changes by posting the updated Privacy Policy on this page. Prior to the modifications taking effect, We will inform You via email and/or provide a prominent notice on Our Service. The "Last updated" date at the top of this Privacy Policy will also be revised.

We recommend reviewing this Privacy Policy periodically for any alterations. Changes to this Privacy Policy are deemed effective when posted on this page.

Should you have any inquiries, feel free to reach out to us:
Email: [email protected]

Last Updated: Jan 09, 2024